New orange unlimited data, will my plan change? |
  |
 Jul 4 2008, 22:21
Post
#1
|
|||
|
Newbie  Group: Posters Posts: 45 Joined: 8th May 2005 Member No.: 128,239 Device(s): HTC Diamond (Orange)  |
ive been on Dolphin 35 for the past 15 months with no unlimited data included, today ive seen that you now get data in these packages. is this for upgrade/new customers or will current customers get the same deal?
|
||
 |
 
|
||
|
Jul 5 2008, 06:14
Post
#2
|
||
|
NeilM  Group: Moderator Team Posts: 1,083 Joined: 26th September 2006 From: Saffron Walden, Essex Member No.: 207,744 Device(s): Ameo, HTC Diamond, Advent 4213 |
You should be able to go into your Online Account and look for the Change Service Plan option. The new tariffs are now listed alongside large 'stars' saying Unlimited Mobile Internet. You do need to update your service plan to get the new services, but if you want to stay on the same level, you will need to speak to CS.
Service Plan updates don't take effect till the next billing date, but Bundle changes take effect after 24 hours, so don't select a new service plan and cancle the OWA30 data immediately or you may find yourself with a large data bill 
-------------------- NeilM: Site Moderator and Reviewer on 4WinMobile
|
||
|
|
|
||
|
Jul 5 2008, 15:15
Post
#3
|
|||
|
Newbie Group: Posters Posts: 3 Joined: 22nd August 2004 Member No.: 53,772 |
What do Orange class as unlimited web browsing these days. I called them up yesterday and spoke to someone in CS that couldnt tell me what their FUP was?, Not much help !!
|
||
|
|
|
||
|
Jul 5 2008, 15:39
Post
#4
|
||
|
Diehard  Group: Posters Posts: 385 Joined: 19th September 2003 From: Leeds Member No.: 16,506 Device(s): HTC Diamond, Samsung I900 |
QUOTE(octoped @ Jul 5 2008, 16:15)  What do Orange class as unlimited web browsing these days. I called them up yesterday and spoke to someone in CS that couldnt tell me what their FUP was?, Not much help !! fair use is 500mb |
||
|
|
|
||
|
Jul 6 2008, 09:03
Post
#5
|
||
|
NeilM Group: Moderator Team Posts: 1,083 Joined: 26th September 2006 From: Saffron Walden, Essex Member No.: 207,744 Device(s): Ameo, HTC Diamond, Advent 4213 |
QUOTE(blackhorse @ Jul 5 2008, 15:39) fair use is 500mb ..and no tethering, VOIP or streaming (same as O2, Voda and WnW Basic) -------------------- NeilM: Site Moderator and Reviewer on 4WinMobile
|
||
|
|
|
||
|
Jul 9 2008, 11:48
Post
#6
|
|||
|
Newbie Group: Posters Posts: 3 Joined: 22nd August 2004 Member No.: 53,772 |
I logged into my orange account online and all the plan change options have only 2 months unlimited web browsing under the 'more details' section. Whats this all about, how do I get it for good?
|
||
|
|
|
||
|
Jul 9 2008, 12:27
Post
#7
|
||
|
NeilM Group: Moderator Team Posts: 1,083 Joined: 26th September 2006 From: Saffron Walden, Essex Member No.: 207,744 Device(s): Ameo, HTC Diamond, Advent 4213 |
QUOTE(octoped @ Jul 9 2008, 11:48) I logged into my orange account online and all the plan change options have only 2 months unlimited web browsing under the 'more details' section. Whats this all about, how do I get it for good? If you have updated your account to Dolphin 35 or upwards, you get up to 500MB of anytime Mobile Internet access for the life of the contract. The 2 months Evening/Weekend is an error (or at least that is what applies to plans that don't include the full Anytime access); I've just gone through this with CS, and have had it confirmed that my plan will be 'Unlimited' from my next billing date. -------------------- NeilM: Site Moderator and Reviewer on 4WinMobile
|
||
|
|
|
||
|
Jul 28 2008, 17:23
Post
#8
|
|||
|
Newbie Group: Posters Posts: 2 Joined: 28th July 2008 Member No.: 411,707 |
QUOTE(Neil5459 @ Jul 9 2008, 12:27) If you have updated your account to Dolphin 35 or upwards, you get up to 500MB of anytime Mobile Internet access for the life of the contract. The 2 months Evening/Weekend is an error (or at least that is what applies to plans that don't include the full Anytime access); I've just gone through this with CS, and have had it confirmed that my plan will be 'Unlimited' from my next billing date. I have been banging my head against a brick wall (Orange CS & In Store Sales Reps) with orange about unlimited web browsing. I would like to join Orange on Dolphin 35, but want to make sure that the unlimited data will cater my needs. So far (after sqeezing blood from a stone) I have managed to find out that the fair use policy is 250mb, which I also beleive is now 500mb. According to all people working at Orange they still think its 30mb (idiots) - clearly they are thinking of the £8 bolt on. What they cannot provide me details off is what they regard as mobile web browsing. I am being told that this only means I can view web pages on my handset, but no e-mails. To me data usage is data usage, regardless of what I use it for. So long as i keep within my fair use policy, why should it matter if its for viewing pages / syncing my e-mails / updating my weather schedule etc. But again I am being told no. For e-mails they want me to add on the £8 bolt on. I think this will be a double charge for something that is already incorporated in the Dolphin 35 package, all because Orange don't know their own product. At least with T mobile they are quite clear that you can use their data on web browsing and e-mails. Could someone set me straight on what is what. Otherwise, I think I am going to sign up with T Mobile. |
||
|
|
|
||
|
Jul 28 2008, 17:55
Post
#9
|
||
 Hardcore Group: MoDaCo Ad Free Posts: 2,731 Joined: 4th November 2003 From: London Member No.: 20,052 Device(s): HTC Diamond |
firstly O's "unlimited" is 500mb.
secondly its all data - emails or web surfing or google maps etc on your mobile device. They do specifically exclude tethering and voip - but as its free, that's kind of fair. (thirdly, in my experience O's data counting is not very accurate - which is good as it errs on the low side - and fourthly they have never complained the few times I have tethered for a little while...) -------------------- HTC Diamond running Dutty's V1.6 rom.
|
||
|
|
|
||
|
Jul 28 2008, 19:25
Post
#10
|
|||
|
Newbie Group: Posters Posts: 2 Joined: 28th July 2008 Member No.: 411,707 |
QUOTE(jimbouk @ Jul 28 2008, 18:55) firstly O's "unlimited" is 500mb. secondly its all data - emails or web surfing or google maps etc on your mobile device. They do specifically exclude tethering and voip - but as its free, that's kind of fair. (thirdly, in my experience O's data counting is not very accurate - which is good as it errs on the low side - and fourthly they have never complained the few times I have tethered for a little while...) Thanks. At least I can now go ahead without having to debate this area with orange again. |
||
|
|
|
||
|
Jul 29 2008, 07:32
Post
#11
|
|||
|
Newbie Group: Posters Posts: 34 Joined: 26th July 2006 Member No.: 199,562 |
QUOTE(Darmy @ Jul 28 2008, 20:25) Thanks. At least I can now go ahead without having to debate this area with orange again. I've been looking at T-Mobile Web N Walk, and I saw the 1GB FUP, I see mention of larger download limits on other Web N Walk Plan's, how do I get a larger limit and how much does it cost? Chris |
||
|
|
|
||
|
Jul 30 2008, 12:46
Post
#12
|
||
|
Diehard Group: Posters Posts: 385 Joined: 19th September 2003 From: Leeds Member No.: 16,506 Device(s): HTC Diamond, Samsung I900 |
QUOTE(Darmy @ Jul 28 2008, 20:25) Thanks. At least I can now go ahead without having to debate this area with orange again. This offer finishes tomorrow, be quick to make the change if you havent already |
||
|
|
|
||
|
Aug 1 2008, 20:15
Post
#13
|
||
|
Newbie Group: Posters Posts: 2 Joined: 1st August 2008 Member No.: 412,959 |
hi,
Im really anoyed because i just missed out on this promotion from orange, could anyone hazzard a guess to when or if they will run the unlimited internet again. many thanks |
||
|
|
|
||
|
Aug 1 2008, 21:06
Post
#14
|
||
 Peanut Brain Group: MoDaCo Plus Posts: 6,343 Joined: 10th September 2004 From: Surrey, England Member No.: 56,072 Device(s): iPhone 8Gb. Athena, C600 |
QUOTE(timnicebutdim @ Aug 1 2008, 21:15) hi, Im really anoyed because i just missed out on this promotion from orange, could anyone hazzard a guess to when or if they will run the unlimited internet again. many thanks October 2012 -------------------- He who asks a question looks foolish for 5 minutes. He who doesn't ask a question remains foolish forever.
|
||
|
|
|
||
|
Aug 1 2008, 21:14
Post
#15
|
||
|
Newbie Group: Posters Posts: 2 Joined: 1st August 2008 Member No.: 412,959 |
QUOTE(Confucious @ Aug 1 2008, 21:06) October 2012 LOL, thanks for the guess but i hope all plans will have free internet by that time! |
||
|
|
|
||
|
Aug 13 2008, 16:25
Post
#16
|
|||