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1straven
Posted on: Aug 1 2008, 17:53


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QUOTE(blackhorse @ Jul 28 2008, 06:46) *
Act quick as from August this offer will not be available.
There is also no option of it free on higher talkplans, just the 250mb for £7.50

Customers can still get this offer by either been a new customer or changing talkplan to a relevant animal that will trigger the free internet.

I can only assume they are analyising the data from the customers that have it to see its impact and what to do in september?


I see the plans have gone from the website.
  Forum: Orange · Post Preview: #905999 · Replies: 30 · Views: 3,675

1straven
Posted on: Jun 19 2008, 09:26


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Just had a long chat with orange CS (again) and asked them to cancel my contract 2 months early.

Got put through to retentions and had an interesting chat with a gentleman there. It looks like I may be staying with Orange after all if they will offer the bundle below which he said they should be able to do (data is a little up in the air)

HTC Diamond (Free of charge)
350 Minutes
250 Texts
250 Mb (Will possible go higher when new data plans are released with the Diamond)

All for £27.50 per month.

Appears that 8 years of being a orange customer, building up loyalty points might actually pay off at long last.
  Forum: Orange · Post Preview: #898162 · Replies: 12 · Views: 3,290

1straven
Posted on: Jun 19 2008, 07:59


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Good Question. I intend to leave at the end of my contract in August. The fact that they have charged me for my data over the last two months is also annoying. Just had another 30 minute call to customer services in order to get that refunded.
  Forum: Orange · Post Preview: #898125 · Replies: 12 · Views: 3,290

1straven
Posted on: Jun 18 2008, 12:21


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My tarriff is a slightly strange one from what I can tell.

For £35 per month, I get

100 Landline minutes
175 Any network minutes
75 text messages
Orange Care

I also pay for the 30Mb (£8) and weekend/evening (£5) data plans on top of that.

  Forum: Orange · Post Preview: #897911 · Replies: 12 · Views: 3,290

1straven
Posted on: Jun 16 2008, 14:58


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QUOTE(jimbouk @ Jun 16 2008, 10:59) *
If they have increased the price, I bet they notified you of the increase with one of your recent bills.

Are you sure you havent changed tariff though?


Nope, no change of tariff. still got about 2 months left of my contract. I did ring them back up to ask if they had notified their customers on this. The response was "We sent out a text message to everyone". Not the best form of communication regarding price changes I would of thought.
  Forum: Orange · Post Preview: #897449 · Replies: 12 · Views: 3,290

1straven
Posted on: Jun 16 2008, 08:00


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Do orange really not want any customers left?

Just got my bill through for this month and text messages have gone up by 2p per message to 12p. Not only for new customers but they *just* rolled it over to all customers with no notification, at least to me.

In this day and age, text messages must cost the operators about 1p per message so how does orange justify this increase?
  Forum: Orange · Post Preview: #897391 · Replies: 12 · Views: 3,290

1straven
Posted on: May 1 2008, 13:21


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QUOTE(fraktal @ May 1 2008, 13:40) *
Awesome! With any luck orange will match it on the Orange Value Promise, too...


its amost worth asking them. lol
  Forum: Vodafone · Post Preview: #891386 · Replies: 35 · Views: 11,368

1straven
Posted on: Dec 14 2007, 16:11


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Just spoken to Orange. £180 to cancel my contract with 6 months to go and just the standard bundle fair although they are meant to be releasing some new bundles shortly which they are currently trialling with their small business customers. Not sure how much marketing talk this is or if actually, they may have seen the light.

I'll think about this over the christmas and if nothing appears, time to order a new phone with T mobile and then sell it to cover the costs of cancelling the Orange contract.

Thanks for the advice chaps.
  Forum: The Lounge · Post Preview: #863484 · Replies: 189 · Views: 20,033

1straven
Posted on: Dec 14 2007, 12:00


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That was one thing I was looking at would be to sell the phone I get. From looking at it, the N95 on those taffifs seems to be either free or very cheap and I should be able to get a decent price for it.

From the one week I did use data, I racked a bill up of £110 on orange, having used 33mb in a week so I have a feeling the 30mb wouldn't be enough. Plus I would always be worried about going over it.

Anyone had any problems purchasing a contract from T but continuing to use a phone supplied by Orange? I am tempted to upgrade to WM6 anyway so any orange features should disappear soon.

Guess I need to check what T's signal is like in the Lincoln Area and find out how much it will cost to leave orange early.
  Forum: The Lounge · Post Preview: #863328 · Replies: 189 · Views: 20,033

1straven
Posted on: Dec 14 2007, 09:33


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Looking for some advice here.

I've been with Orange for about 9 years now (including a years PAYG) and have had smartphones since they came out. Started with the Orange SPV (anyone remember that), then the Motorola MX220 and then onto C500, C600 and my latest phone - M700. Enjoy all the functions but feel that I am limited in the use of the phone due to the data charges.

My current montly bill is £35+ (75 Text messages, 100 Landline minutes and 175 anytime minutes + insurance). I always end up using more minutes and about 4mb of data (A few web pages, and downloading a few emails a month)

My contract has about 6 months to run (of the 18 months) but I am getting fed up not using the data like I feel I could.

So what do I do? I want to keep my current phone (I use the wireless, GPS etc ) but I am fed up with orange's lack of decent data bundles.

Anyone got any advice?
  Forum: The Lounge · Post Preview: #863266 · Replies: 189 · Views: 20,033


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