doh, it is an iTouch and not an iPhone.

Should have gone to specsavers...

actually, I wonder if I misread it and it was actually an iTouch and O are giving them away with contracts. I will swing by again at lunchtime and see.

I walked by the Kingston Orange store this morning, and they had a big poster up in the window saying "iPhone - free on £35 contracts". I'm sure it wasn't there yesterday...

am I allowed to say the good old Sinclair Spectrum? I had a C64 after it, but I remember the speccy most fondly.

the XBox 1 was my first "console".

cheers for the replies. I'm liking option 1) beersoft, liking that a lot...

I should point out that the OCS operators (the people that take the calls) have been pretty good throughout, no complaints about them at all. It's just...I want ONE PERSON at Orange to take ownership of this problem until it's resolved, so I don't have to keep explaining the whole issue to different operators each time I call...

I'll let you know how it pans out.

I'm having a rough time with Orange...I know some Orange staff are members here so if anyone has any advice as to what I can do to get my problem sorted I'd be really grateful! At least you might get a chuckle from my sorry story.

I've been an Orange customer for about 8 years, and I have two handsets on one of the Talkshare plans. Last week both I upgraded since both were out of contract so last Wednesday, a shiny new SPV M500 and a K750i (for the wife!) arrived.

Straight away I realised the M500 hadn't come with a SIM card so I reported that immediately. The K750i did, so later that night I called OCS to get the SIM activated. This was done, and a couple of hours later the K750i sprang into life. Cue one happy wife.

Shortly after, my M500 couldn't make calls any more. It quickly became apparent that OCS had disabled the wrong handset, and the K750i's SIM was now bound to my M500's phone number. I called OCS straight away to get this rectified, and was told that as the SIM activation system was quite busy it would probably be sometime in the morning when it took effect.

So Thursday comes, and by mid afternoon I call OCS again since nothing has changed.

At 7pm on Thursday evening, my M500 SIM comes back to life. Phew. The K750i displays the message "SIM Inactive", which I assume is a temporary state until it is reactivated.

A few hours pass and the K750i is still dead. I call again, only to be told to leave it overnight as it can take up to 24 hours for the messages to reach the phone.

It's now Friday, and the K750i still doesn't work. I call OCS again, some more diagnostics are carried out, some more SIM messages are sent. Still nothing. After a couple of hours, the agent tells me that she must log this with Technical Support, who have a response time of 7-10 days, but am assured that it is unlikely to be this long.

The weekend passes.

Monday morning, I call again, and this time ask to speak to a supervisor since I'm not too happy with the length of time orange are taking to correct their mistake, and want to know if this can be speeded up. There isn't one available, but am told one will call me back before 4pm.

Yeah, right.

Tuesday. I call again, explain the whole scenario again. The agent notes that a response has been received from technical support, and asks me to try something (swap the bad sim into my M500 - no change). She says in that case, I need a new SIM card, which will take up to 2 days to arrive in the post. Aha, I say, I already have one which I requested for the M500 and haven't activated yet. I put that in the K750i and get put through to activations. No probs, they say, give it a couple of hours and it will all be working.

It feels like this whole sorry thing is coming to a close. I even get a little excited for 4.45pm, when I can turn the K750i on and be able to make calls.

4.45pm. I turn the K750i on. Yay! It's up.

4.50pm. M500 goes down. Yep, they've done it again. Disabled the wrong handset, bound the K750i's SIM to the wrong phone number.

I call OCS again. I explain the problem again, and this time I demand to speak to a supervisor, and ask to stay on the line while one is found. The agent comes back after a few minutes, very apologetically, saying that the supervisor won't talk to me since there's nothing they can do. All they can do is log a call with Technical Services again, who will hopefully get back to me withing 24 hours.

So to summarise:
- I have been 6 days without a service that I am paying for
- I cannot get a supervisor on the phone to complain to

This is driving me nuts...

Does anyone know what the next step is in making a complaint about this? If I can't get a supervisor on the phone, who else can I talk to?

sorry for the rant :cry:

From what I've read it will be kind of backwards compatible...what they (MS) have said is that it will work with several "top selling" xbox games. Translated I think this means that they'll be emulating the original xbox in software and will need to tweak it for specific games - unlike the PS3 which will contain hardware PS1 and PS2 emulation.

Personally I don't care about playing old xbox games on the 360...I'll keep my old xbox around for that!

The official xbox360 web site is up with lots of pics and specs...

Xbox 360 Official Site

"Christmas With The Kranks". To quote my 11 year old - "i thought it was going to be, you know, more funny"

...for UK viewers, it's on MTV tomorrow night (Friday) at 8pm GMT.

not much of a chance of us brits getting that one first, since you actually had to be on Chicago's Navy Pier to get the answer! :x

I think we're 6 hours ahead...

consensus around the web is that it's more literal than that, a bunch of people from other colonies are going to Navy Pier at midday...I guess we'll see in a couple of hours...

here's what the cam is currently showing for those that can't load the control.

Looks like a little stage?

ok, got the webcam working, do a google search for AxisCamControl.cab and download it, unpack it and regsvr32 the dlls, then you can see the cam image.

I can't load the activex control for the web cam...

also the clue is "start from the beginning"

maybe the inner circles represent the button layout on the xbox360 controller?

pics

jeez...

yep, that's the countdown to the MTV show where the 'Box will be officially revealed. Looks pretty sweet...

So I guess we just wait for the next challenge now, huh?

ok, I got it. You can draw three straight lines between the stars, so that each star is on a line and the three lines meet in the center. Now if you draw concentric circles from the centre, so that each dot meets the circumference of one of the circles you get 10 rings. This represents the orbits of the nine planets in the solar system - and a tenth one, known as "planet x", which was the answer.

Don't know what happens next though, I got a link to an image representing the "truth