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Darmy
Posted on: Jul 28 2008, 19:25


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QUOTE(jimbouk @ Jul 28 2008, 18:55) *
firstly O's "unlimited" is 500mb.

secondly its all data - emails or web surfing or google maps etc on your mobile device. They do specifically exclude tethering and voip - but as its free, that's kind of fair.

(thirdly, in my experience O's data counting is not very accurate - which is good as it errs on the low side - and fourthly they have never complained the few times I have tethered for a little while...)


Thanks. At least I can now go ahead without having to debate this area with orange again.
  Forum: Orange · Post Preview: #905112 · Replies: 18 · Views: 4,600

Darmy
Posted on: Jul 28 2008, 17:23


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QUOTE(Neil5459 @ Jul 9 2008, 12:27) *
If you have updated your account to Dolphin 35 or upwards, you get up to 500MB of anytime Mobile Internet access for the life of the contract.

The 2 months Evening/Weekend is an error (or at least that is what applies to plans that don't include the full Anytime access); I've just gone through this with CS, and have had it confirmed that my plan will be 'Unlimited' from my next billing date.



I have been banging my head against a brick wall (Orange CS & In Store Sales Reps) with orange about unlimited web browsing. I would like to join Orange on Dolphin 35, but want to make sure that the unlimited data will cater my needs. So far (after sqeezing blood from a stone) I have managed to find out that the fair use policy is 250mb, which I also beleive is now 500mb. According to all people working at Orange they still think its 30mb (idiots) - clearly they are thinking of the £8 bolt on.

What they cannot provide me details off is what they regard as mobile web browsing. I am being told that this only means I can view web pages on my handset, but no e-mails. To me data usage is data usage, regardless of what I use it for. So long as i keep within my fair use policy, why should it matter if its for viewing pages / syncing my e-mails / updating my weather schedule etc. But again I am being told no. For e-mails they want me to add on the £8 bolt on. I think this will be a double charge for something that is already incorporated in the Dolphin 35 package, all because Orange don't know their own product.

At least with T mobile they are quite clear that you can use their data on web browsing and e-mails. Could someone set me straight on what is what. Otherwise, I think I am going to sign up with T Mobile.
  Forum: Orange · Post Preview: #905096 · Replies: 18 · Views: 4,600


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